In the section of technical Castomers Support CROWN, You can find the software
To find support
Not sure which your model number? Select your product from the section below:
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Ask a Question
To get a prompt response to any emerging technical issues fill out a simple form in the section"Ask a Question".
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How long is the warranty on the Crown Micro products?
The warranty on all products Crown Micro 1 year.
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What should I do if I need warranty service?
In this case, you should contact the service Crownmicro technical support by phone, the instructions on the website.
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If the device has received a check or lost, but there is a guarantee if the guarantee is valid?
In your case, the device can be identified by the serial number, then the warranty will be valid from the date of manufacture of the device at the factory. If the warranty has expired, the service center will diagnose, repair or replacement in accordance with the cost of this type of service.
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How to identify the model name (P / N, Part Number)?
Model name - number of characters located after the words «Model No:»
Label with model name is located on the bottom or back side of the product. -
How do I find the serial number (S / N, Serial Number)?
Serial Number - a number of characters located after the words «Serial No:»
The label with the serial number located on the bottom or back of the unit (13 characters).
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What to do if bought a fake?
In this case, you should contact the service Crownmicro technical support by phone, the instructions on the website.
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If the device has received a check or lost, but there is a guarantee if the guarantee is valid?
In your case, the device can be identified by the serial number, then the warranty will be valid from the date of manufacture of the device at the factory. If the warranty has expired, the service center will diagnose, repair or replacement in accordance with the cost of this type of service.
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Where to buy spare parts or the charger?
You can purchase parts and accessories in the authorized service centers.
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Where can I purchase a Crown Micro products?
You can buy products in the following stores
- What is the warranty policy on nutrition Crown Micro blocks?
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UPS Options
In normal operation the UPS charges its battery and monitors the voltage in the network. In the presence of a low voltage level, or a complete absence of run emergency power from the battery (the transition process takes a few milliseconds).
In addition, the UPS begins to give audible and visual signal that power is in the network and there is no need to complete the job. Particularly clever "bespereboynik" able to automatically save your open programs, and shut down the OS.
Upon the resumption of the UPS power supply returns to normal operation and starts charging the battery. -
Battery life
The average battery life is 5-6 years. The best course more. But not so scary when there is a constructive opportunity to replace the battery, without a service call.
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What is Surge Protection?
Make sure when choosing the UPS pay attention to this feature. Overvoltage protection on the network and impulse noise is required for such devices. However, there are trimmed models, be careful.
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What devices can be connected to UPS?
In addition to the personal computer to "bespereboynik" you can connect a monitor, external hard drive, router and power supply phone. UPS does not require a laptop, they have their own battery.
CROWN takes care about its users and offers a variety of ways to communicate with the Department of Technical Support, among which you can choose the most convenient for you.