Austria 
Croatia 
England 
Kazakhstan 
Spain 
Czech Republic 
France 
Poland 
Turkish 
Bulgaria 
Germany 
Germany 
Italy 
Ukraine 
Ukraine 
Russia 
Belarus 
USA 
Panama 
Canada 
Kuwait 
Lebanon 
Saudi Arabia 
ОАЕ 
Algeria 
Kenya 
Nigeria 
South Africa 
China
Pakistan 
Australia 
China 
India 
In the section of technical Castomers Support CROWN, You can find the software
To find support
Not sure which your model number? Select your product from the section below:
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Ask a Question
To get a prompt response to any emerging technical issues fill out a simple form in the section"Ask a Question".
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How long is the warranty on the Crown Micro products?
The warranty on all products Crown Micro 1 year.
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What should I do if I need warranty service?
In this case, you should contact the service Crownmicro technical support by phone, the instructions on the website.
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Where can I get drivers for the B904 tablet
In accordance with the rules of service, firmware, and driver & nbsp; on the plates in the free access is not laid out. You can reflash the device in one of our ASC.
In case of voluntary migration to Windows 10 the company Crown Micro is not responsible for the availability B904 tablet. All necessary and compatible drivers are located in the base version B904. Windows 8.1 is specially optimized for this model. Direct connection to a PC on Windows, this model does not have. Included & nbsp; is not a cable for connection to a PC. -
How to identify the model name (P / N, Part Number)?
Model name - number of characters located after the words «Model No:»
Label with model name is located on the bottom or back side of the product. -
How do I find the serial number (S / N, Serial Number)?
Serial Number - a number of characters located after the words «Serial No:»
The label with the serial number located on the bottom or back of the unit (13 characters).
The serial number can also be seen through the menu «Settings» -> «About tablet» -> «Status»
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What to do if bought a fake?
In this case, you should contact the service Crownmicro technical support by phone, the instructions on the website.
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How to reflash the tablet?
In connection with the license obligations flashing devices is carried out by authorized service centers.
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Where to download the firmware?
Crown Micro does not provide software to users in connection with the license obligations to its partners, as the software contains tools for installing unique keys on the device. We recommend that you contact the service center for preproshivki device.
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If the device has received a check or lost, but there is a guarantee if the guarantee is valid?
In your case, the device can be identified by the serial number, then the warranty will be valid from the date of manufacture of the device at the factory. If the warranty has expired, the service center will diagnose, repair or replacement in accordance with the cost of this type of service.
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Where to buy spare parts or the charger?
You can purchase parts and accessories in the authorized service centers.
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Where can I purchase a Crown Micro products?
You can buy products in the following stores
- What is the warranty policy on nutrition Crown Micro blocks?
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How do I calibrate the battery?
1) Completely discharge the battery.
2) After switching off the device to charge the battery to 100%
3) then fully discharge the battery and charge up to 100% again. The cycle repeated 3 times -
How to restore applications that were deleted after a reset to factory settings?
Applications can reset it using the Google Play when you connect to the Internet.
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How to enable debug mode for USB?
Go to Settings / For developers, check the box next to "USB debugging".
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How to reboot if the device is stuck?
To reboot the device, use the button "RESET". If this button is not present, press and hold the power button for 10 seconds.
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How to perform a factory reset?
Go to Settings (Settings) / recovery and disposal (Backup) / Reset.
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How to determine the MAC address of the WiFi device?
Go to Settings (Settings) / About tablet (On phone) / General information / MAC-address of the Wi-Fi.
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How do I move / install applications on an external memory card?
The Android operating system the user is not given the opportunity to select the place of installation of applications (internal memory or memory card). Place the application installation is determined by the developer and is prescribed in the installation * .apk file, ie certain * .apk file installs the application only in a certain place (internal memory or memory card), which is pre-registered developer.
The system supports the function of porting applications to the memory card after they are installed. & Nbsp; To do this, go to "Settings - & gt; Applications - & gt; Third-party ", select the desired application and transfer it to your memory card with the" Move to SD-card. " If the button is not active, so the authors of the program did not foresee it moving. The application is transferred not completely, but most of it still goes to the memory card, freeing up internal memory. The app at any time can be transferred back to the internal memory.
There are also third-party software, applications management, which allow you to manage installed applications and migrate multiple applications.
CROWN takes care about its users and offers a variety of ways to communicate with the Department of Technical Support, among which you can choose the most convenient for you.